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Order Your DBYD Plans

Step 1:
Enter Address for your digging site

Step 2: Confirm Address

Do you want to order plans for this address or would you like to draw a boundary around your digging site?

Complete Utility Plans Order

Step 3: Payment

Enter your details to get your plans sent

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How can ProMaps help?

Instead of trying to collate dozens of pages of Dial Before You Dig material for your project and receiving a barrage of emails from all sorts of asset owners, we are able to condense these plans down into just one document containing all the information you need to know. All you have to do is just tell us where you need plans for, and we’ll take care of the rest.

Better still, we are also able to turn these plans into a simple 4 page guide if you choose to order the ProMap add-on, which contains everything you need to know for your project in one map and a simple legend.

Simplified underground mapping plans delivered quickly

Time is money, and you’ll save plenty of it with our simple and easy to follow guide. With ProMaps, the plans you receive are easily accessed, understood and read on any device, no matter whether you’re at home, in the office, or out on-site.

Easy as 1 – 2 – 3

Step 01

Enter the address of your digging site, and draw the boundary around your digging site, then hit next…

01

Step 02

Enter your email address and payment details.

02

Step 03

Read the plans and duty of care we’ve sent you, and start your project!

03

What do I get supplied with?

We supply you with a condensed format of underground utility maps provided by Dial Before You Dig, in addition to a Duty of Care guide. Our decades of experience in underground mapping and hydro vacuuming have given us the expertise to understand Dial Before You Dig plans, and how to analyse them.

If you purchase the ProMap add-on, you will also be provided with a simple and easy-to-follow map with all known services to look out for in the requested area in one sheet.

No matter what level of service you request from us, we will be able to provide any assistance you need in understanding your Dial Before You Dig plans and ProMap.

What is a Promap?

Are you still struggling to understand your Dial Before You Dig plans? For an extra $59, you can have your Dial Before You Dig plans condensed down even further, into a simple and easy to understand 4 page guide! We will provide you with an illustration of what all the relevant underground mapping services look like all on the one map, with a simple explanation and legend of what is in the area to go with it!

ProMaps charges for its maps because we provide a premium service that goes beyond what Dial Before You Dig offers for free. Our maps are condensed, simplified, and come with additional features like the telephone support, which provides a comprehensive guidance for your specific project.

Additionally, should you choose to order a ProMap along with your DBYD plans, you will also receive a simple guide which is only four pages long, as opposed to the 20+ pages of hard to understand and intricate information that you will receive from Dial Before You Dig themselves.

We strive to provide a swift service. Typically, you can expect to receive your ProMaps within 24-48 hours after placing an order. However, the exact delivery time may vary depending on factors such as the size and complexity of your request.

Our maps display a wide range of underground services, including but not limited to gas pipelines, water mains, electric cables, telecommunication lines, and sewer systems. These maps are designed to give you a comprehensive overview of the infrastructure beneath the surface.

After receiving your ProMaps, carefully review the information to understand the location and depth of underground services in your project area. Use this information to plan your project, ensure safety, and comply with regulations. If you have any questions or require further assistance, feel free to reach out to our support team.

The area covered by our maps can vary based on your specific request. When placing an order, you can specify the geographic area you need the maps for, and we will generate them accordingly. We offer flexibility to cater to both small and large project areas.

All plans are valid for 30 days from the date they were requested, and after this date, new ones will be required. If your project spans an extended period, consider periodically updating your maps to account for any changes in underground infrastructure.

If you encounter difficulties reading your map, please contact our customer support team. We can provide guidance, additional information, or even arrange for assistance in interpreting the map’s details to ensure you have the necessary information for your project.

Yes, we offer bulk discounts for customers ordering multiple maps. Please reach out to our sales team or customer support to discuss your specific needs and receive information on available discounts and pricing options tailored to your project’s requirements. We are committed to providing cost-effective solutions for your mapping needs.

Hear from our customers

ProMaps made my project so much easier! When Dial Before You Dig sent me my underground plans I was struggling to understand what I was looking at, but ProMaps simplified it in a way I could easily understand without getting worried about bursting any pipes.”

Dave S

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Get in touch

Please use the form above to order plans, for all other support enquiries please contact us at support@promaps.com.au or by calling 1800 950 496.

Disclaimer

Before you order your plans, we recommend you read our Product Disclaimer.

At ProMaps, we act as an intermediary between yourself and Dial Before You Dig to simplify the process of collating underground mapping plans for your project, and take no responsibility for any damages caused by your project. We implore you to thoroughly read through your Dial Before You Dig plans before commencing any work, as well as the Duty of Care contained within them. All plans are valid for 30 days from the date they were requested, and after this date, new ones will be required.